Accessibility Statement

ACCESSIBILITY STATEMENT

Scentbay is committed to providing a website that is accessible and easy to use for all customers, including people with disabilities.

OUR COMMITMENT

We are continually working to improve the accessibility and usability of scentbay.store.

Our goal is to follow generally recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, whenever reasonably possible.

ACCESSIBILITY FEATURES

We work to make our website easier to navigate and understand by supporting features such as:

Clear and consistent page organization

Readable text and sufficient color contrast

Keyboard-friendly website navigation

Descriptive links and buttons

Alternative text for important images

Clearly labeled forms and checkout fields

Compatibility with commonly used browsers and assistive technologies

Ongoing review of website content and features

ONGOING IMPROVEMENTS

Accessibility is an ongoing process. We regularly review our website and work to identify and correct accessibility barriers.

Some areas of the website may be provided through third-party services, applications, payment processors, or platforms that Scentbay does not fully control. We encourage these providers to offer accessible services and continue working to improve the overall customer experience.

NEED ASSISTANCE?

If you experience difficulty accessing any part of scentbay.store, completing a purchase, viewing product information, or using any website feature, please contact us.

Scentbay Customer Support

Email: support@scentbay.store

Website: scentbay.store

Please include:

The page or feature you were trying to access

A brief description of the problem

The device, browser, or assistive technology you were using, when possible

We will make reasonable efforts to provide the information, product details, or assistance you need through an accessible alternative.

FEEDBACK

We welcome feedback about the accessibility of the Scentbay website. Your comments help us identify problems and improve the experience for all customers.

Please send accessibility questions, concerns, or suggestions to support@scentbay.store.